Why do I need a personal broker?
Ours is a self-help society, driven by the myriad opportunities offered by technology and the internet. Bank tellers, travel agents and estate agents are under threat as consumers cut out the middle man. Over the last decade or so, the insurance industry has been particularly…
The most complained-about insurers in South Africa
The office of the Ombudsman for Short-term Insurance (OSTI) has published its annual report for 2021, showing which insurance companies in South Africa drew the most complaints last year. In 2021 OSTI closed 10,879 complaints, 0.7% more than in 2020. The OSTI recorded a resolved…
What to look out for when choosing pet insurance
Let’s face it, pet insurance isn’t exactly at the top of the priority list for some pet parents. Not thinking much of it, we left her for a day or so but soon realised it was more than just a sprained leg. Off to the…